Kenyan youth are staying ahead of the curve, navigating the high cost of living and inflation through learning new money-making skills, creating jobs, saving and budgeting.
They also find ways to make their money work for them and cut down on unnecessary expenditure.
The youth also leverage technology to expand their income and financial literacy and the YEA App has emerged as a revolutionary tool to support these efforts.
Tailored specifically for the financial needs of young customers, this mobile banking service offers a variety of banking, money transfer, and payment of bills.
The YEA App, developed by Co-op Bank, further fosters financial literacy, convenience, and trust, empowering youth to manage their finances effectively and confidently.
How Can I Download the App?
The YEA App is available on the Google Play Store
Visit the Google Play Store, search for the YEA app, and download it.
You can also click here to download it.
Open the app and open an account/begin transacting.
How Do I Register?
Registration for the YEA app is easy and faster.
All you need is an ID card and a registered mobile phone number. It doesn’t matter which mobile phone network you are on; the app accepts all networks.
Register for the service by dialling *667# on your mobile phone or download the app from the Play Store.
Follow the menu and receive an SMS confirming registration.
For pin registration, you can also reach out to us by calling 0703027000 or 0202776000.
How Secure is This App?
Co-op Bank has incorporated a double authentication factor into the application, enhancing its security.
Two-factor authentication (2FA) is a security protocol that requires two types of identification to access your accounts and information, for example, a PIN and a code sent to your phone, email, or generated by an app.
What Features Can I Access on the YEA App?
The YEA App offers numerous benefits for youth, promoting financial literacy, budgeting, and loan management.
YEA has made opening an account so easy, online and at the touch of your phone, enabling the youth to easily start their financial journey.
You can also log in online and view accounts linked to your app, enabling you to stay updated on your financial status.
You can apply for a new loan, view your loan repayment history and top up loans, as the app provides seamless access to credit and the management of loan obligations.
Moreover, you can view recent transactions, statements, and E-Loans summaries, along with transferring funds and paying bills, which enables you to foster responsible budgeting.
Additionally, you can track your rating and eligibility, and pay loans via your M-Pesa or bank account, which makes loan processes transparent and convenient.
The app also offers tools to block and unblock cards and set card limits, which means that your card cannot release funds way over your budget.
You can also pay with credit cards and withdraw from cards, enhancing financial control.
YEA App not only supports financial management but also engages youth in continuous learning and beneficial opportunities through features like partnership discounts and deals, webinars, and events & activations.
How Do I Open an Account Through the YEA App?
Download the YEA app through the Google App Store.
Click ‘open an account’ from the landing page.
Input personal details, including your ID number, phone number, date of birth, name, and email.
Follow the prompts and add other details, including your occupation, source of funds, income range, and KRA pin.
Capture your signature, provide a username and password and then enter the OTP message or code sent to your phone or email.
Can I Open a YEA Bank Account if I Have Another Co-op Bank Account?
Yes, you can open a YEA bank account if I have another Co-op Bank account.
Open the app and choose ‘Open an account’.
Input your;
ID number
Phone number
Email address
Existing account number
Date of birth
Submit for verification to ensure the details are attached to the provided account number.
You can attempt to submit a verification three times. After three failed attempts, the process terminates, and you will be blocked from proceeding with account opening.
You will be requested to visit a nearby Co-op branch for assistance. This security measure ensures that no one can access your accounts other than yourself and protects your details and privacy.
After verification, enter the verification codes sent to your phone and email.
Proceed to open a YEA account. Create a username and password and access your YEA account and wallet.
Can I access my account from multiple devices?
Yes, you can access your account from a maximum of three (3) devices
Can I log in to the YEA app if I already have the Mcoopcash app?
Yes, you can log in to the YEA app if you are a YEA customer with your already-existing Mcoopcash login details.
How Can I Reset my Password?
Dial *667# and enter 1, where you are supposed to enter the PIN
Accept the terms and conditions.
Enter your ID number.
Select to reset the PIN by answering security questions.
Answer the security questions that you set during registration.
Set a new PIN and confirm.
How Can I Download My Full Transaction Statement?
Log into your YEA app with your M-PIN or username.
Select options via the three dots on the top right corner of the account.
Select statement.
Select the period within which you would like to download your statement.
Select download.
Select Allow to save the statement in PDF format in your phone’s document folder.
What Should I Do if my YEA is Blocked?
Reach out to Co-op Bank by calling 0703027000 or 0202776000 to receive assistance on unblocking it.
Download the YEA app now and enjoy affordable loans, and money-making skills, increase your savings and track your budget and expenditure.