The Co-operative Bank of Kenya has been a key leader in the Kenyan financial sector as the world adjusts to the 'new normal' caused by the global Covid-19 pandemic.
As the country takes measures to curb the spread of the disease by maintaining proper hygiene and observing social distancing, the lender has facilitated cashless solutions to enable people to observe the measures.
All aspects of our lives have been affected and we have had to learn how to do things differently including how we conduct our purchases.
Co-op Bank which has been on the frontlines of financial adaptability has provided a number of platforms for its customers to go cashless. Businesses and customers alike stand to benefit greatly by adopting the new e-commerce system as it eliminates the worry associated cash transactions during this period.
Want to take advantage of Co-op Bank Kenya digital services at the comfort of your couch? Here's how to do so: #GoCashlessWithCoop ADPosted by Kenyans.co.ke on Tuesday, 5 May 2020
The bank has invested heavily in solutions to guarantee merchants and their customers safety.
Advantages to the business owner using the E-commerce solution from Co-op Bank
The e-commerce solution facilitates online shopping which is a lifeline for those confined to their homes. Customers can transact at any time from any location in the world.
Co-op offers unmatched real-time processing speed with average authorisation response times typically below 2 seconds. This is the equivalent of giving your customer change after paying. With transaction times in seconds, efficiency is your great asset to your customer and to your business as well.
With multiple card types, international VISA credit and debit cards and pre-paid cards supported, merchants will be able to receive payments not only from Co-op bank cardholders but also cardholders from other banks.
With the system, you can now operate with multiple currencies – Ksh, USD, GBP and the Euro - making global transactions easier and faster.
Your business will have unparalleled processing, scalability and security. With the ease of integrating the systems in your business, you can conduct more transactions simultaneously if the need arises. There is also the added protection of not having cash on hand as there is less potential for crimes such as robberies.
The exceptional service reliability is backed by 24/7 operations support as well as support for additional fraud prevention solutions.
Other Cashless solutions that the bank offers to merchants include:
1. Lipa Na M-PESA – The bank will assist you to get a till number and payments will be deposited directly into your Co-op bank account
2. POS/PDQ terminals – customers do not need to handle cash, they can use their cards to make payments, and money is deposited directly into the merchant's account
3. MCo-op Cash- Co-op bank customers with the mobile banking solution can transfer money directly to their Co-op account into the merchant accounts using the USSD *667# or via the MCo-op Cash app
4. Lipa Na M-Pesa Paybill number 400200 – customers can send money directly into the merchants Co-op bank account using the M-Pesa Paybill number.
To learn more, visit the Co-op Bank's E-commerce website.Co-op Bank offers digital banking solutions for its customers