Boeing Chief Executive Officer (CEO) - Dennis Muilenburg took to Twitter to issue a formal apology as well as accept full responsibility for the Ethiopian Airlines Flight 302 and Indonesian Lion Air Flight 610 catastrophic crashes.
His apology came just hours after the Ethiopian government released a preliminary report regarding the tragic March 10, 2019 crash that killed 157 people.
“These tragedies continue to weigh heavily on our hearts and minds, and we extend our sympathies to the loved ones of the passengers and crew on board Lion Air Flight 610 and Ethiopian Airlines Flight 302,” he revealed.
The report revealed that the pilots of the March 10 crash performed all the procedures recommended by Boeing when the plane started to nose dive but weren’t able to save it.
In the video, Mr Muilenburg accepted the blame for the Boeing 737 MAX 8 aircraft crashes and stated that their Maneuvering Characteristics Augmentation System, known as MCAS were at fault.
He acknowledged that the MCAS could cause pilots to lose control of an aircraft in response to erroneous data from the plane's external sensors.
The Boeing boss affirmed that they were working on fixing the issue and that it would take a few weeks.
Details of the fix, which were unveiled to pilots last week, focused on the MCAS, which can automatically lower the plane’s nose to prevent stalls.
“Together, we’ll do everything possible to earn and re-earn that trust and confidence from our customers and the flying public in the weeks and months ahead,” he asserted.
The Indonesian Lion Air Flight 610 crashed just 12 minutes after takeoff, killing all 189 passengers and crew on October 29, 2018, under similar circumstances to the Ethiopian Airlines Flight 302 which crashed just 6 minutes after takeoff killing all 157 souls on board.
Here is the video of the CEO's apology:
