NTSA Addresses Concerns Over Data Privacy During Motor Vehicle Ownership Search

Transport Cabinet Secretary Kipchumba Murkomen at NTSA offices in Nairobi on April 2, 2024 (left) and NTSA services on e-Citizen.
Transport Cabinet Secretary Kipchumba Murkomen at NTSA offices in Nairobi on April 2, 2024 (left) and NTSA services on e-Citizen.
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Kipchumba Murkomen / NTSA

On Friday, April 26, the National Transport and Safety Authority (NTSA) reassured the public regarding the exposure of personal details during motor vehicle ownership searches.

Addressing concerns raised by some motorists, NTSA clarified that only essential details are disclosed during these searches.

The authority reiterated that it only discloses the names of vehicle owners, their Kenya Revenue Authority (KRA) pin, and any relevant charges.

Additionally, the details provided in the records include vehicle specifications such as chassis number, model, engine, and entry numbers.

Details provided during the search of motor vehicle ownership.
Details provided during the search of motor vehicle ownership.
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NTSA

Fuel type, logbook number, registration date and caveat status of the vehicle are also provided.

Further, NTSA maintained the information provided during the public search aligns with the relevant laws on data protection.

"The motor vehicle copy of records does not reveal the Email address, ID number and phone number of the registered owners.

"The Authority complies with all requirements of the Data Protection Act," read the statement in part.

NTSA issued this clarification after concerns were raised by some Kenyans regarding the privacy of motorists, particularly due to the accessibility of the public copy of records online.

Several motorists alleged that their email addresses and phone numbers were being disclosed during the search process.

The Copy of Records service is one of the online services provided on the integrated NTSA/eCitizen platform, offering instant access.

To obtain a copy of records, NTSA charges Ksh550.

NTSA Director General George Njao speaks during a National Security Development Forum in Mombasa in January 2020
NTSA Director General George Njao speaks during a National Security Development Forum in Mombasa in January 2020
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