The government has announced the upgrading of its systems to ensure seamless processing of police clearance forms to mitigate delays.
According to Directorate of Criminal Investigations (DCI) boss Mohamed Amin, the upgrading will do away with the Automated Palm and Fingerprint Identification System (APFIS) and replace it with the Multi Biometric Identification System (MBIS).
The DCI boss disclosed while presiding over the signing of a contract between the DCI and M/S Idemia Southern and Eastern Africa Limited, the institution singled out to spearhead the upgrading.
"This upgrade comes as a response to mitigate legitimate concerns from members of the public concerning the delays experienced in the processing of the Police Clearance Certificates," noted the DCI boss.
Mohamed Amin reiterated that the new system, the MBIS, will reduce the processing time for certificates from 14 days to just one day, effectively clearing the backlog.
Additionally, the new system will be available in all 52 Huduma Centres across the country, at the DCI Headquarters, and even in police stations.
"This feature will tremendously reduce paperwork in the whole process of acquiring a Police Clearance Certificate," Mohamed Amin remarked.
The DCI boss also emphasised the investigative agency's commitment to providing service with utmost dedication.
This update comes amidst complaints from Kenyans about delays in the processing and acquisition of clearance certificates.
These delays have often been attributed to system hitches, sometimes forcing the government to resort to manual processing of the good conduct certificates.