The government, through the National Treasury, has reopened the pensioner self-registration portal for pensioners who initially failed to register.
While announcing the re-opening of the registration portal, the Pensions Department at the Ministry of Treasury noted that the extension was for the pensioners who faced difficulties during the initial three-month registration period.
The Ministry, in the notice, said the registration portal would be opened for one week up to May 10 this year, to ensure those who were unfairly disadvantaged during the previous registration were considered.
"In line with our core values and response to genuine requests filed during the exception period, we have reopened the pensioner self-registration portal one final time until May 10, 2025," the Ministry announced.
"This ensures that pensioners who faced challenges during the initial three-month window are not unfairly disadvantaged," the notice read in part.
According to the Pensions Department, pensioners who fail to validate their information on the portal by May 10 will be suspended from the payroll.
"Act now, don't wait until the last minute. Register before May 10, 2025, to secure your pension benefits. Pensioners who fail to validate their information will be suspended from the payroll," the Treasury announced.
How to Register
There are two methods of registration: online registration and in-person assistance
Online Registration
Navigate to the e-Citizen Portal on your device.
Enter your login details and head to the Pensions Department under the National Treasury.
Follow the process highlighted in the portal.
In-Person Assistance
Kenyans facing challenges with online registration could alternatively visit any Huduma Centre across the country, head to the Treasury Pensions Department office, or a designated registration agent for help.
In December, the Ministry of the Treasury asked pensioners and their beneficiaries to register their details with the Pensions Department.
While making the announcement, the Director of Pensions, Alfred Kagika, the registration aligned with global best practices, where pension systems are increasingly leveraging digital solutions to improve service delivery.
By enrolling in the e-Pensions Management Information Systems (e-PMIS), pensioners will be able to benefit from seamless access to services.
