Modern Coast: How to Book Bus Ticket Online

  • Before the introduction of online bus booking, traveling from one city to another used to be a nightmare.

    Passengers had to physically book their tickets from a bus station and endure long cues especially when there was an influx of travelers.

    Today, the process of booking is simple and straightforward. Passengers can now book tickets at their own comfort whether at home, in the office or wherever place they may be.

    Modern Coast Bus has over the years made a name for itself for its luxury buses which offers amenities ranging from sleeping coaches, high-speed internet, power outlets for charging your mobile phones and plenty of leg-room for stress-free travel.

    Apart from that, the bus company offers online booking services where customers get to pay for their tickets using mobile money such as Safaricom M-PESA, Visa, Mastercard and Equitel Kenya. 

    Keep reading this article to find out how you can book a Modern Coast bus online and avoid any inconveniences as you travel to your desired destination.

    Modern Coast services and routes

    The company has more than fifty buses, which transverse, day and night, through major cities like Mombasa, Nairobi, Kigali, Kampala, and Dar-es-salaam. 

    Modern Coast also helps you transport your parcels from one point to another in a secure manner.

    It has 30 branches in Kenya in various towns such as Migori, Kisii, Nakuru, Mombasa, Nairobi, Meru, Embu, Busia, Kericho, and Kisumu. 

    How to book Modern Coast bus ticket online

    1. Visit the Modern Coast Bus Website.

    Nowadays, almost every device can access the internet.  Use your mobile phone for convenience. 

    The website has a blue background and the company’s logo, so it is difficult to confuse it with another one. 

    You will see various options on the home page of the company, but your primary task is to conduct bus booking.

    2. You will see a place written ‘GET STARTED’ on the website’s left side.

    Click on it and select the right details. The information that you should submit in this stage includes where you are travelling from, the destination, the travel date, and the cost in Kenyan shillings. This part should take a few seconds or minutes.

    3. After you have selected all the details, you will see a display of all buses that travel on the chosen route on that particular day.

    You can see the prices, departure time, and reporting time. 

    The rates given depends on the level of comfort, the position of a seat and the distance covered. 

    The available seats prices are the VIP, first class seats, and business class seats. 

    You have to decide based on your preference or budget. 

    4. The next step is to select your preferred bus.

    Ensure that you choose the correct arrival, departure time and cost. Be keen while selecting these options. 

    Look at the reporting time and make sure that you can arrive on time. Be realistic and honest with yourself. You do not want to underestimate the time that it can take to arrive at the booking office. 

    Avoid going to the bus station late at all costs. Arriving at the bus station after the bus has left is an unfortunate situation and will leave you with the pain of losing your bus with no refund.

    5. Select your preferred seat.

    After selecting your favorite position, click submit.

    Once you have chosen a position, it pops out. This method is great because it is easy to confirm that you made the right choice.

    6. Enter personal details in the payment form.

    In the form, you are required to give information such as your name, phone number, passport, nationality, national identification number, and email. 

    These details are essential for verification and security purposes, so it is important to answer them truthfully. After that, select the payment option such as MasterCard, Visa, or M-PESA.

    7. What if I want to use M-PESA?

    After selecting M-PESA, you will instantly receive a message that gives information about the account number and the Mpesa pay bill number. 
    This service prevents making wrong payments that could lead to unnecessary delays or loss of money.

     This process makes modern coast oxygen bus online booking quite secure and easy for everyone.

    8. The last step is to make the actual payment.

    It is advisable that you pay your ticket within fifteen minutes. You should start the next step after you get a message on your mobile phone.

    Failure to pay within the allocated time could lead to a loss of a chosen seat, so it is important to keep time. After making the payment, M-PESA sends a confirmation message to you.

    9. Additionally, Modern Coast bus sends a different message to confirm that you have booked your preferred seat.

    The message that Modern Coast bus sends to you contains the ticket number. 

    Keep the ticket number safely to avoid any inconveniences.

    10.  After successful completion, keep the essential messages and take note of the correct timing.

    You do not want to be in a position where you already have the ticket, but the bus leaves before arriving. 

    Modern Coast buses value time because it is a company that has earned an excellent reputation over the years for its reliability and honesty. 

    How to book Modern Coast bus using an android app

    1. Download and install our android app in the google play store for your android phone.

    2. Simply search for "Modern Coast EA" in the google play store.

    3. Select your travel details from the "getting started" section of the homepage and search for available buses.

    4. Select your preferred available seat(s) on the bus chart that appears and proceed to enter your personal details.

    5. Select a payment option of your choice (Mpesa, Visa or Mastercard)

    6. When you select MPESA, you will get an sms notification with the paybill number and account number

    7. You should make the payment within 15 minutes after receiving the sms. You will receive another sms confirmation of your booking, which also has your ticket number.

    Modern Coast Contact Information

    In case you want to seek clarification on anything, their customer care support is always willing to help. 

    You can as well call either of the numbers provided on the Modern Coast website. 

    Services are offered on a 24-hour basis throughout the week, meaning that somebody will respond to your call every time you need assistance.

    If you find it convenient to communicate via emails, you can make your inquiries through the email provided on the website. 

    Also, you can get assistance by contacting them through Facebook or Twitter. 

    This modern coast bus booking online method is convenient, safe, and takes a short time. 

    If you need your issues handled by the management in Mombasa, go to the head office. 

    Here is the contact of the head office: 

    Head Office 

    Next to Makupa Police Mombasa 

    Tel: +254 20 202 3775 

    Cell: +254 709 897 101, +254 709 897 000 

    E-mail: info@modern.co.ke