Huduma Centre Expands Services to Include Pension Claims

by Michael Musyoka on Wednesday, 28 April 2021 - 12:19 pm

An image taken outside Huduma Centre offices

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Huduma Kenya Centres, which are one-stop-shop citizen service centres, have expanded their services to cater to pensioners' needs.

A number of pension services can be accessed at the centres including change of pay point, claiming a returned pension, real-time status for pension applications, claiming dependants pension, obtain a print out of pension remittance reports, reporting the death of a deceased pensioner and obtain a print out of annual tax reports to enable pensioners to file tax returns.

The pension services are accessible in all Huduma centres except City Square, Kibra, Makadara, Eastleigh and Kajiado Central.

Kenyans line up to register for Huduma Number in April 2019

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Claiming returned pension

The process takes five minutes and is free

Requirements:

a. Original death certificate

b. Dependents Birth certificate

c. Letter of identification by chief/asst. chief

d. Copy of ID

Change of Pay Point

Pension beneficiaries may change their pay points. To do this, one needs the following;

a. Details of new bank

b. Details of old bank

The process is free and takes five minutes

Real-time status for pension applications

Retired Civil Servants may check the status of their Pension application. The process is free and takes two minutes.

One requires their Personal number/ ID number.

Processing of Pension claim documents

The process takes 26 days and is free

Civil Servants retirement pension plan is managed by the Treasury through the Pensions department.

Upon retirement, one needs to have the following for their pension to be processed;

Duly completed pension claim form GP-178
Form GP 213 – WCPS contribution summary
Letters of appointment, confirmation, promotion, upgrading and retirement
Last payslip/ Payment Voucher
Certified copy of ID
Pension Commutation/ Bank details Form
Income Tax Clearance certificate

Processing of Dependants pension

The process takes 26 days and is free

Dependants of deceased Civil Servants may apply for Pensions benefits.

They need to have the following;

Duly completed Widows’ Declaration form /Guardianship Certificate form
Certified copy of ID card or claimant and declarant’s/witnesses
Original and copies of the death certificate, children’s birth certificates and marriage certificate-Letter from area chief/administration
Bank details form
Copy of bank card
Letters from School/ College