Nyege Nyege organiser has promised to refund attendants who graced the three-day event in Uganda following an uproar over the poor state of housing.
In a statement by the organisers, revellers raised concern over the conditions and design of the houses.
Those who booked the temporary structures lamented that they were poorly built and maintained, forcing some to seek alternatives.
The organiser, in an effort to calm his customer base, explained that the poor state of the houses was occasioned by negligence on part of the contractors.
"It is unfortunate that the service provider called contracted for on-site luxury accommodation did not deliver as promised and also sold illegitimate camping accommodation through his company that we found out on the day of the festival.
"A civil action will be filed against them and the festival is in the process of securing a refund," read the statement in part.
Various reports indicated that the houses were rented at Ksh94,690 (3 million UGX) for three nights.
Kenyans over the weekend criticised the organisers arguing that they were treated poorly and did not see the value of the money they spent.
"I have seen the living conditions at Nyege Nyege. I’ve never been happier to be at home while my friends are perambulating," social media influencer, Brian Mutinda commented.
"Never been more grateful for African friends and the way I had insisted on planning this trip but didn't manage to go," Ciku Chege echoed.
The three-day event also saw other Kenyan artists such as hip-hop stars Ssaru, Boutross Munene and gengetone musician Exray perform.
Initially, the festival has been postponed by the Ugandan authorities over concerns that it promoted immorality.
However, President Yoweri Museveni's government set various demands that the organisers met before it was allowed to proceed such as security.
