HELB Disbursement: How to Access Loan Through M-PESA

An image of a phone user inserting a pin on their mobile.
A photo of a phone user inserting a pin on their mobile phone during the registration of Hustler Fund on November 30, 2022.
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Ministry of Cooperatives

The Higher Education Loans Board (HELB) disburses loans to university students before the commencement of new semesters.  

Ordinarily, loanees access money through their bank accounts- or mobile banking apps depending on convenience, which may sometimes be inconvenient, especially for frequent expenses needed to support their studies

Herein is the process of accessing HELB funds through your M-PESA wallet for withdrawal and other services. 

A file image of students pictured outside a local university
A file image of students pictured outside a local university
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Procedure

You must download the M-PESA mobile application from Google App or Apple Store to access your funds through the mobile money service provider. 

First-time app users must sign up using the registered M-PESA number and details, while those with an existing account should proceed to sign in. 

Once you have an account, log in to access the homepage and explore the options available on the interface. 

Click on the education option, under the "services" option, to open the window and select HELB from the categories available.

You will then be required to register on the HELB mini-app after agreeing to the terms and conditions. 

After signing in, you will receive a verification code which is required for you to log in.

Once the login is successful, select the withdraw option to transfer the money to your normal M-PESA account.

The M-PESA wallet was introduced in 2021 in a partnership between HELB and Safaricom. 

According to the two entities, the move aimed at ensuring convenience for loanees and promoting responsibility in using the funds. 

HELB CEO Charles Ringera (left) and Safaricom Chief Financial Services Officer, Sitoyo Lopokoiyit (right) pose for a photo while holding the MOU signed between M-Pesa and HELB during the official launch of M-Pesa HELB partnership on March 2, 2021
HELB CEO Charles Ringera (left) and Safaricom Chief Financial Services Officer, Sitoyo Lopokoiyit (right) pose for a photo while holding the MOU signed between M-Pesa and HELB during the official launch of M-Pesa HELB partnership on March 2, 2021

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