On Thursday, March 30, Kenya Power announced temporary system maintenance affecting the purchase of tokens.
The utility firm stated that the system maintenance would start on Friday, March 31, from midnight to Saturday, April 1, at 11 am.
Besides affecting the purchase of tokens, system maintenance would affect the checking of token details.
Further, Kenya power stated that the USSD code used by the public and 'my power App', would not be accessible.
"We wish to inform you that we will carry out system maintenance. As a result, the purchase of prepaid tokens and checking of token details via "977# and myPower App will be unavailable.
"We apologize for any inconvenience caused. Stay Connected," Kenya Power announced.
Kenya Power encouraged its customers to purchase tokens before midnight on Friday, March 31, to evade blackouts.
Earlier on March 29, Kenya Power Acting Managing Director Geoffrey Muli addressed the purchase of tokens and power prices opposing new county government charges that would increase electricity costs by 63 per cent.
He revealed that there were plans by the counties to charge for every electricity pole erected in the devolved units noting that the move would go against their plans to lower electricity costs.
The power utility firm further outlined plans that they were enforcing to ensure that the cost of electricity was reduced significantly in the long run.
One of the measures, according to Muli, was the renegotiation of the existing Power Purchase Agreements (PPAs), noting that 60 per cent of the 100 billion collected in electricity bills was used to pay for the PPAs.
The cost of electricity is expected to increase by 63 per cent from April 1, after the Energy and Petroleum Regulatory Authority (EPRA) reviewed rates on Friday, March 24.
In the new tariffs, consumers using 30 units and below will pay Ksh12 per unit from Ksh10, while those using eleven and ten units will pay Ksh15.80 per unit.
Kenya Power stated that the new tariffs will grant the distributor a net earning of Ksh184.9 billion in the Financial Year 2023/24.
