A section of Kenyans has complained over the high electricity prices some of them are subjected to by Kenya Power.
Some Kenyans who took to online channels to vent their frustrations revealed that in the last month, their electricity bills have increased by huge margins.
One of the victims expressed concern about the sudden spike in their monthly bill, which soared from an average of between Ksh5,000 and Ksh10,000 to Ksh700,000.
They pointed out that their farm in Meru County had only a few appliances, including a fridge, television, iron box, and an incubator which are used sparingly.
"They disconnected power in 2022 and even took the cabling, yet our bill still grows. My parents are tired and depressed, I don't know what to do," she lamented.
Another consumer shared that despite living alone and having few electronics in the house, her bill spiked from an average of Ksh3,000 to Ksh70,000 within a month.
Following the latest developments, this section of Kenyans has been left confused about how to deal with high bills claiming that efforts to seek answers from the company have been futile.
They have now been left without any other option but to pay the high bills.
"I got a bill of Ksh100,000 but when I contested I was told to pay the bill first now I am in darkness," another complained.
Some users have reported concerns about their tokens being depleted unexpectedly after a blackout, even when their credits were not close to running out at the time of the outage.
One of the consumers reported having 23 units before a power outage, only to find their tokens completely depleted after power was restored.
The consumers have called upon Kenya Power to investigate the anomaly, which they believe is leading to inflated power bills.
Philip Etale, the Orange Democratic Movement (ODM) Communications Director reported experiencing a similar situation that saw his bill skyrocket from Ksh5,783 to Ksh15,439 within a single month.
"Kenya Power, my electricity consumption can’t be this much. This is daylight theft," Etale said in a statement.
Power prices have been on a steady rise in the country with the company urging Kenyans to be calm until the prices are stabilised in the near future.
