Judiciary Turns to Email After E-filing System Outage

Special court proceedings held at the Supreme Court in January 2021.
Special court proceedings held at the Supreme Court in January 2021.
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Judiciary Kenya

The Judiciary on Tuesday, May 21, suffered a system outage on their e-filing system and causelist portal, disrupting the provision of legal services.

In a statement, the Judiciary noted that the outage began at 11:00 am and was yet to be restored by the time of publishing this article.

The cause list allows one to search their case and find details, activities as well as court fees. It is categorised according to the station and Judiciary Officer.

The e-filing system allows Kenyans to submit documents in electronic format to the courts, perform self-assessment and make payments for court fees.

President William Ruto and Deputy President Rigathi Gachagua during the swearing in of 6 judges.
President William Ruto, and Deputy President Rigathi Gachagua during the swearing-in of 6 judges.
PCS

The web-based application sits on a server and is accessible from any geographical location provided a user has access to the internet. The system has been efficient for lawyers, law firms and other litigants to file cases remotely.

To address the situation, the Judiciary revealed that Kenyans could forward urgent cases and time-bound pleadings through the respective court stations' email addresses.

The e-mail should also be copied to automationdeputyregistrar@court.go.ke for processing.

"We apologise for the inconvenience caused and thank you for your patience and understanding," the statement read in part.

The Judiciary has in the past embarked on several ways of reducing court cases and subsequently bringing justice to the victims in society.

From technological advancement to the creation of small courts, the Judiciary aims at increasing accountability in all forms of government.

To enhance capacity, President William Ruto recently announced the increase of budgetary allocation from Ksh87 billion to Ksh108 billion to boost the Judiciary's infrastructure.

"An independent Judiciary, an effective Executive, a progressive Legislature, an open civil society and a vigilant media are not mutually exclusive; instead, they share the mandate to serve the people and should complement one another's efforts," Ruto stated on May 14, 2024. 

An image of  a legal scale and a gavel.
An undated image of a legal scale and a gavel.
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JSC