The National Transport and Safety Authority (NTSA) on Monday revealed a list of common mistakes that Kenyan owners usually make when transferring ownership of vehicles affecting the authority's facilitation of transactions.
According to NTSA, the majority of vehicle owners usually upload and submit logbooks belonging to different vehicles from the ones that they are transacting on.
The authority also revealed that some owners submit to them a defaced logbook that is not visible making it difficult to authenticate the vehicle details against their system, making it hard for them to authenticate ownership.
It added that some owners make the mistake of submitting a copy of a logbook instead of a scan-colored copy (PDF) of the original logbook in the process.
It also noted that some owners also submit different documents like payment invoices, blank papers, and newspaper cuttings instead of a scan-coloured copy (PDF) of the original logbook.
Capturing wrong owner details was listed by NTSA as a mistake that the majority of the vehicle owners do when submitting requests to have their motor vehicle transferred to other people instead of submitting the actual new buyer details.
Some owners also enter personal details (current owner) rather than the new buyer's information when making requests for transfer of ownership.
NTSA, therefore, urged those seeking ownership transfer services to access them via the eCitizen platform instead of having to go to their offices.
The Authority also urged motor vehicle owners to always ensure that they counter-check the listed mistakes before handing on a request for motor transfer.
‘’Transfer of ownership services are accessible through the eCitizen platform and the process takes 3 working days. Motor vehicle owners are required to counter-check all documents and information provided before submitting applications,’’ NTSA stated in a statement.
This comes after some vehicle owners raised complaints on their feedback channels over having difficulty in making the transfer of ownership to other new buyers.
According to NTSA, a new motor vehicle owner is legally permitted to assume ownership of a new vehicle under the details of the original owner for a period of 14 days after which they can be arrested for having floated laws.
