The Kenya National Examinations Council (KNEC) has revealed a step-by-step process that Kenyans can follow to apply for a replacement certificate.
Replacement of an academic certificate can come in handy, especially when one loses the original or if it gets damaged. According to the Council, the process to apply for a replacement has gone fully digital, offering more convenience.
To kick-start the process, one is required to visit the KNEC portal on gmis.knec.ac.ke and register an account, after which login credentials will be sent to the applicant's email.
Once logged in, applicants should select the "Lost certificate" from the menu, where they will be prompted to fill in their index number and the type of examination whose certificate needs replacing.
The applicant will also be required to indicate the year they sat the exam before clicking "FIND." If done correctly, this should pull up their records.
One crucial part of the application process is uploading several mandatory documents, including a copy of the result slip or the lost certificate.
The applicant will also be required to upload copies of both sides of their national ID, a passport-size photograph, a police abstract detailing the circumstances leading to the loss of the certificate, and a three-page confirmation from the registrar of persons.
In the three-page confirmation, a letter, the fingerprint page, and the back page with personal details must be included. Applicants from Nairobi can obtain this confirmation from the NSSF building in Upper Hill, while those outside the city will have to visit their nearest sub-county registrar of persons office.
With all documents attached, applicants will submit their application through the online portal and await verification from the council.
Once KNEC verifies the documents, a notification from the council will be sent to the applicant via email, after which the applicant will log back into the system and make a payment of Ksh5,220.
KNEC has also advised applicants to consistently check the portal to track the progress of the application so as not to miss out on updates.
Once the entire process is finalised, a follow-up email notification will be sent by the council, informing the applicant to make plans to collect their certification letter from the KNEC offices.
