GOtv Paybill Number: How to pay For GOtv Packages in Kenya

  • When it comes to pay TV, GOtv Kenya is without a doubt one of the cheapest and widely used decoders in Kenya. 

    Ever since its introduction into the market, it has been winning Kenyans over and is still winning more people over. 

    The aim of GOtv is to offer family entertainment in Kenya that is affordable and at the same time diverse. 

    The GOtv decoder comes in different packages and every package usually has its specific channels which viewers can choose from.

    Keep reading this article to know more about how to pay for these packages using MPESA paybill.

    GOtv Kenya Packages

    GOtv Kenya has four packages that are available to the various economic classes of Kenyan citizens across the country. They include:

    1.Got Max

    GOtv Max Package goes for Kshs 1299 monthly. This package has the following channels: 

    Nickelodeon 

    Jim Jam

    Disney Junior 

    Fashion One

    MTV Base

    Afro Music English 

    Discovery Family

    Nat Geo Wild 

    Supersport Blitz

    Supersport 1

    Supersport 2

    Supersport 3

    Supersport 4

    CNN International

    Al Jazeera 

    BBC World News

    eTV Africa

    Faith Broadcast Network

    Islam Channel

    Emanuel TV

    GO channel

    Telemundo

    E! Entertainment Television

    FOX Life

    M-net Movies Zone 

    Eva +

    AfricaMagic Epic Movies

    AfricaMagic Family

    Maisha Magic East

    Maisha Magic Bongo

    Zee World

    B4U Movies

    CBS Reality

    Sony Max

    Fox (SD/HD) 

    Inooro TV

    KBC TV

    NTV

    KTN

    KTN News

    Citizen TV

    K24 

    2. GOtv Plus 

    GOtv Plus package costs Ksh 749 monthly.This package has the following channels: 

    Nickelodeon

    Jim Jam

    Disney Junior 

    Fashion One

    MTV Base

    Afro Music English

    Discovery Family

    Nat Geo Wild

    Supersport Blitz

    Supersport 1 

    Supersport 2

    Supersport 3

    CNN International

    Al Jazeera

    BBC World News 

    eTV Africa 

    Faith Broadcast Network 

    Islam Channel

    Emanuel TV

    GO channel

    Telemundo

    E! Entertainment Television

    FOX Life

    M-net Movies Zone

    Eva +

    AfricaMagic Epic Movies 

    AfricaMagic Family

    Maisha Magic East

    Maisha Magic Bongo

    Zee World 

    B4U Movies

    Inooro TV

    KBC TV

    NTV

    KTN 

    KTN News

    Citizen TV

    K24 

    3.GOtv Value 

    Gotv Value package goes for Kshs 499. This package offers the following channels:

    Nickelodeon

    Jim Jam

    Disney Junior

    Fashion One

    Afro Music English

    Supersport Blitz

    Supersport 1

    Al Jazeera

    eTV Africa

    Faith Broadcast Network 

    Islam Channel

    Emanuel TV

    GO channel

    E! Entertainment Television

    AfricaMagic Epic Movies 

    Maisha Magic East

    Inooro TV

    KBC TV 

    NTV

    KTN

    KTN News 

    Citizen TV

    K24 

    4. GOtv Lite

    The GOtv Lite goes for Kshs. 260 monthly. The lite package contains the following channels: 

    Jim Jam

    Afro Music English

    Supersport Blitz

    Al Jazeera

    eTV Africa

    Faith Broadcast Network

    Islam Channel

    Emanuel TV

    GO channel

    Inooro TV

    KBC TV

    NTV

    KTN

    KTN News

    Citizen TV 

    K24 

    How to pay GOtv via MPESA Paybill Number

    You can easily pay for your GOtv subscription via mpesa.

    You just need the GOtv Mpesa paybill number and your GOtv account number. 

    Here’s how to make the payment via M-pesa:

    1. Go to Mpesa menu and choose ‘Pay Bill

    2. Key in the GOTV Paybill number which is 423655

    3. Key in your IUC number; this you can get it from the bottom of your decoder on a red sticker.

    4 Key in the correct amount for the package you wish to pay for. You can find the different packages available to you here and the GO TV Channels they offer.

    5. Key in your M-Pesa PIN

    6. Check again to ensure that you have input the correct information

    7. Wait for a confirmation message

    Note: Keeping the decoder on while you pay helps it to reset itself automatically. 

    If after payment the picture is still not showing, or if having problems with how to pay gotv Kenya via mpesa, you can contact GOTV via twitter. They will be able to reset it for you in minutes.

    How to change GOtv package 

    You can either upgrade or downgrade your account in two ways:

    1. Short Message Service (SMS)

    One of the easiest and fastest ways to change your GOtv subscription is through the use of an SMS.

    What you do is basically send an SMS ‘UPGRADE IUC NUMBER’ to 22688, or call customer care and request for an upgrade. 

    2. Online

    GOtv provides an online platform commonly referred to as the “Easy Self service”. 

    The service is well operational and continues receiving upgrades as well as further developments. 

    Customers are able to manage their subscription, find nearest GOtv dealers, upgrade or downgrade a subscription, clear errors codes among many other GOtv services.

    All this is done online anywhere. It offers customers the self-service option. This way, they can manage their subscriptions online and in the comfort of their homes and wireless devices.

    It is important to note that changing or altering subscriptions on GOtv does not limit its users and subscribers. 

    Hence, with that in mind, there are a few things you need to consider or rather keep in mind before downgrading or upgrading your GOtv package. These are: 

    If you have an active subscription, it is actually advisable to let the subscription expire first before you can upgrade or downgrade your package.

    If after downgrading or upgrading and you feel you are not satisfied with the package you moved to, you can upgrade or downgrade again after that month's subscription ends.

    After downgrading or upgrading your package, you should pay for the package you have upgraded or downgraded to. 

    You should not pay for both the previous package as well as the new package as some people would normally confuse and do. 

    With that in mind, here is the online procedure on how to change your GOtv package in Kenya: 

    1. The first thing you need to do is to log onto you GOtv account. 

    To login into your account, you are required to enter either your phone number or your surname accompanied by your IUC number as required for one to log in. 

    2. After a successful login, select the Build a Package option from the dashboard displayed. 

    3. Select the package you want to upgrade or downgrade to then click 'next'. 

    4. After that comes the payment option, click the 'pay' button and choose the payment option you prefer to use to pay for your GOtv.

    5. Enter all the required information to complete your payment and your new package will be activated in five to ten minutes. 

    GOtv Kenya contacts

    If you are a GOtv subscriber and have a concern regarding the pay-television services in Kenya, feel free to get in touch with their customer care.

    GOtv service providers have improved communication by ensuring there are various GOtv contacts in Kenya through which clients can channel their grievances. 

    The digital TV distributor has reassured clients that their services can be relied upon as they bring the digital revolution into Kenyan homes.

    Below are the Multichoice GOtv Kenya contacts:

    Physical address:
     
    Multichoice Kenya Ltd.

    First Floor, Sarit Centre, Westlands, Nairobi

    Greenspan Mall, Donholm, 

    Postal address: P.O. Box 60406 00200 Nairobi 

    GOtv Kenya telephone contacts: 

    Mobile: +254 711 066 000 

    ISDN Line: +254 20 423 6 555 

    Fax: +254 20 4447019 +254 20 4446768 

    GOtv Kenya email contacts: kenya@GOtv.co.za 

    GOtv self service: eazy.gotvafrica.com/Activation 

    GOtv Kenya facebook: GOtv Kenya 

    GOtv Kenya twitter: @GOtvKenya 

    Website: kenya.gotvafrica.com 

    Shortcode: 22688