KRA Extends Working Hours as Deadline Looms

  • Kenya Revenue Authority Offices along Mombasa Road, Nairobi.
    Kenya Revenue Authority Offices along Mombasa Road, Nairobi.
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  • The Kenya Revenue Authority (KRA) has now extended working hours for its staff to enable Kenyans complete payments and file their tax returns ahead of the June 30, 2020 deadline.

    KRA, in a statement on June 28, stated that their offices would remain open throughout including on Sunday.

    "We’re opened today till 1 p.m., you can visit if it’s mandatory and cannot be handled over the phone to enable us to adhere to Covid-19 measures," reads an excerpt from the statement.

    "All taxpayers are therefore encouraged to utilise all these platforms to ensure that they remain compliant and avoid penalties for late or failure to submit a tax return. This will enable them to acquire a Tax Compliance Certificate (TCC), which is a critical document in accessing services,” the statement further reads.

    KRA poster.
    A KRA poster displaying the new working hours.
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    KRA

    For general tax inquiries, taxpayers can access KRA tax returns filing and other services by contacting KRA Call Centre through these official contacts; Tel: +254 (020) 4999 999, Cell: +254(0711)099 999, Email: callcentre@kra.go.ke.

    KRA also encouraged taxpayers to file their tax returns from their comfort zones using the iTax platform.

    The tax authority reminded the public that timely filing of tax returns would help them avoid penalties for late or failure to submit a tax return.

    KRA set an ambitious target of netting Ksh25 billion from its recent tax-base expansion initiatives as the taxman strives to meet its prescribed collections target.

    Among the recently implemented initiatives to widen the tax base include the recruitment of landlords into the tax net and the reinstatement of turnover tax (TOT) on micro, small and medium enterprises.

    The Treasury, on June 11, announced a tax collection target of Ksh1.62 trillion in the financial year starting July 2020, counting on the elimination of duty exemptions and nabbing tax cheats. 

    To get a complete guide on how to file the various tax returns as well as details of the various penalties linked to the late filing of KRA tax returns on the iTax portal, click here.

    A photo of models at a mock queue along Mombasa Road, Nairobi during the launch of a countrywide campaign by the Kenya Revenue Authority (KRA) to sensitise all taxpayers to adopt the online platform iTax to file returns in 2015.
    Models at a mock queue along Mombasa Road, Nairobi during the launch of a countrywide campaign by the Kenya Revenue Authority (KRA) to sensitise all taxpayers to adopt the online platform iTax to file returns in 2015.
    File