The Ministry of Lands has offered a reprieve to Kenyans after concerns were raised regarding a new lands registry system that will see a number of title deeds cancelled.
Through a notice seen by Kenyans.co.ke, Lands Cabinet Secretary Farida Karoney notified the public that the ministry has a platform for those affected to file complaints if they felt aggrieved due to the new system.
The complaints would be filed at the customer care center within the Ministry's offices at Ardhi House, 1st Ngong Avenue, Nairobi.
The process:
i) Interested persons shall lodge a complaint with the registrar through the ministry's offices at no cost.
ii) The complainant will be required to complete forms LRA 96 set out in the Second Schedule to the Land Registration (Registration Units) Order, 2017 or LRA 67 set out in the Sixth Schedule to the Land Registration (General) Regulations,2017.
The forms can be accessed from the complaints help desk or downloaded from the ministry's website www.lands.go.ke.
iii) Certified copies of the following documents shall be attached to the form including a copy of title deed, copy of Identification Card and P.I.N and contact address and telephone number
iv) The complaint shall be recorded by the Registrar who receives the complaint and assigned a case reference number to facilitate follow up.
v) Complainants shall be regularly advised on the progress of their complaints
Through a gazette notice established on December 31, 2020, Karoney had announced the replacement of all title deeds under the previous laws to new ones under the Lands Registration Act 2012.
This was in a bid to curb the confusion brought by different laws that saw Kenyans decry fraud and delays in service delivery.
Previously, members of the public had to contend with laws drawn from five different acts among them; Indian Transfer of Property Act of 1882, the Government Lands Act (Cap.280), the Registration of Titles Act (Cap.281), the Land Titles Act (Cap.282) and the Registered Land Act (Cap.300).
