NHIF Rolls Out New Benefits; How to Change & Confirm Facilities

Patients queue in order to access medical services.
Patients queue in order to access medical services.
courtesy

National Hospital Insurance Fund (NHIF) has announced the commencement of new enhanced benefits to Kenyans subscribed to their services.

The benefits are set to start on Friday, July 1 presenting new opportunities for NHIF members to access quality and essential care services.

In the new revamped scheme known as a Supa Cover, members are set to extensively enjoy outpatient services, inpatient, maternity, surgical packages, dialysis packages, radiology imaging services, mental and behavioural health, oncology, emergency road evacuation, and overseas benefits.

A photo showing National the Hospital Insurance Fund (NHIF) headquarters in Nairobi.
National Hospital Insurance Fund (NHIF) headquarters in Nairobi.
Photo
NHIF

For instance, in the outpatient revamped scheme, members can enjoy services ranging from consultations with medical practitioners, laboratory investigations, daycare procedures, drug and dispensation, health education, drug and substance abuse, and rehabilitation and physiotherapy services.

The revamped scheme further covers all surgical procedures including transplants, anesthetist fees, nursing care, bed charges, and prescribed medication during hospital stay and discharge.

NHIF members and other beneficiaries battling mental drug abuse issues are also entitled to rehabilitation treatments and further beneficiaries from chronic use of drugs.

The members can access the services at any of their enrolled facilities countrywide.

How to change and confirm

Beneficiaries can confirm and change their facilities by dialling *155#.

You can also download the mobile application, My NHIF App.

A beneficiary can also check the status of the registration through the official NHIF website.

Alternatively, you can visit any nearest branch office or Huduma Center in different parts of the country.

Those seeking further assistance have been advised to call a toll-free number, 0800 720 601.

Beneficiaries can receive an SMS every time they access services as a mode of notification.

They can even use the platform to report cases where they have received a notification and did not access services.

According to NHIF, the revamped scheme will help combat fraud, wastage, and abuse.

A doctor carrying out tests at the Kenyatta National Hospital.
A doctor carrying out tests at the Kenyatta National Hospital.
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