The Kenya National Examination Council (KNEC) has flagged a post purporting to outline how to check the recently released Kenya Certificate of Secondary Education (KCSE) results via the SMS service.
The notice flagged by KNEC fed misleading information to candidates, parents, and other interested parties by urging them to send their examination details to 20076 where, allegedly, standard SMS charges would apply.
Students were even encouraged to call the toll-free KNEC lines further enticing the masses to its legitimacy.
The notice ended with a declaration that all examination results slips would only be accessed at the examination centers where the candidates sat for their examinations.
However, during the release of the 2024 KCSE Examination on Thursday, Education Cabinet Secretary Julius Ogamba did not provide an option to check the results through SMS.
Instead, all examination results can only be accessed on KNEC's official website through results.knec.ac.ke where they are expected to feed in their exam registration details and receive their results online.
The offline SMS service was done away with in the lead-up to the release of the 2023 KCSE examination results in a bid to ensure efficiency.
"We have engaged engineers to make sure the system works perfectly unlike the other time we witnessed issues with the SMS code," The then Education CS Ezekiel Machogu explained.
Despite this, however, many students experienced a delay in accessing their examination results as the KNEC portal crashed shortly after the release due to an overload of persons trying to access the site.
In a statement explaining the crash, KNEC noted that over 300,000 Kenyans were accessing the site at any given second leading to the system overload.
