The National Transport and Safety Authority (NTSA) has announced an 18-hour system maintenance that will render its services temporarily unavailable.
In a statement released on Friday, June 20, NTSA noted that the scheduled maintenance will begin at 10:00 p.m. on Friday, June 20 and run until 4:00 p.m. on Saturday, June 21.
As a result, all NTSA services will be temporarily inaccessible, affecting a range of functions across seven key areas.
“The Authority plans to conduct a scheduled system maintenance from 10:00 p.m., Friday, 20th June 2025 to Saturday, 21st June 2025, 4:00 p.m.,” NTSA stated.
“During this period, all our services will be intermittently unavailable,” the Authority further added.
Services affected include licensing services, meaning application and renewal of driving licenses, provisional driving license application (PDL), and conversion of foreign licenses are likely to be unavailable. Others affected are smart driving license issuance and replacement, booking, and checking driving test appointments.
In addition, motor vehicle services are also set to be unavailable. In this, motor vehicle registration, transfer of vehicle ownership, vehicle inspection booking, and duplicate logbook booking will be inaccessible.
Besides those, motor vehicle records and verification, reflective number plate application, change of vehicle particulars, and application for motor vehicle importation permits will be unavailable.
The maintenance also means that corporate services for companies, banks, and dealers will be unavailable. This includes registration and management of fleets, application for and issuance of trade licences, motor vehicle dealership registration, financial institution asset management (for logbook loans), and access to vehicle records for repossession or ownership tracking.
Traffic offence management (e-Citizen traffic fines), application for Certificate of Roadworthiness (COR), and access to violation and citation records, which fall under compliance and enforcement services, will also be unavailable.
Also, critical Public Service Vehicle (PSV) services such as PSV badge and license application, PSV vehicle licensing, and application for route allocation will be inaccessible.
Safety and regulation services, including access to road safety statistics and data, submission of complaints or whistleblowing reports, and access to road safety education material, will also be out of reach.
Other administrative services, such as application for duplicate documents (logbooks, licences), user account management for TIMS, and enquiries and customer support, will be unavailable.
NTSA expressed their apologies for any inconvenience that may arise as a result of the maintenance.
