Skiza tune is a customized ring-back service by Safaricom which enables you to entertain your callers with your favorite sound or music tunes at a cost.
Skiza started in the year 2009, and by 2017 the platform had seen 132,000 tunes downloaded where 120,000 are from Kenya. The numbers continue to rise as more Kenyans customise their ringback tones.
How to subscribe for Skiza Tune
By use of SKIZA code
Dial *811# on your phone with Safaricom SIM card
Select Subscribe to SKIZA
Enter the code of the SKIZA tone you wish to subscribe to
Download your SKIZA tune
Confirm and Subscribe
By SMS
Send an SMS with the keyword ‘SKIZA’ and the code of the SKIZA tune that you would like to purchase to 811 e.g. SKIZA 5000001
Send an SMS with the word SEARCH plus the name of the artist or song to 822 and follow the prompts, for example, send Search Safaricom to 822.
Via Website
Log on to the following website www.skiza.safaricom.com
Select your favourite SKIZA Tune.
How to subscribe to SKIZA Tune by Express Copying
To get the same SKIZA tune from another person through express copy
Let the person call you
Make sure the SKIZA tune on the ring back is the same with the one you wanted
Dial 11 before you answer the call
You will have successfully copied the SKIZA tune
Once you successfully purchase a SKIZA tune and it is downloaded to your personal album there
shall be no reversal of the transaction.
Types of tunes
You have a variety of tunes to choose from local, gospel, African, International as well as funny, inspirational and personal messages too.
Charges
For each purchase of a SKIZA tune a content fee of Ksh1 daily per local SKIZA tune and Ksh. 1:50 daily per international SKIZA tune is charged
The SKIZA Tunes are already marked as local or international on the Safaricom SKIZA portal.
You will be charged for each SKIZA tune upon the successful upload of the tone.
Popular Songs You Can set up as Your Skiza Tune
Safaricom will from time to time publish a catalog of all the tunes existing in the SKIZA Tunes service with the song code, artist and SKIZA Tune name on its website and/or the local press.
How to Join SKIZA as an Artist
An artist wanting to put their content on the Skiza platform can do using the content service provider companies who have been are contracted by Safaricom.
The providers will then register the artist's music and a code issued which subscribers will use to access your music.
Skiza Service Providers
The following companies produce content for Skiza Tunes
1. Interactive Media Services
2. Xpedia
3. Mtech Communications
4. Bernsoft Interactive Limited
5. Cellulant Kenya Limited
6. Qasiida Technologies
7. Bluewater Group LTD
8. XSpice Vas Kenya LTD
9. User Experience Technologies LTD
10. Enable It Limited
11. Ngomma Value Added Services
With the code, an artist can monitor earnings from the content through a short code USSD message or through online platforms.
How to monitor earnings with USSD SMS code
On your phone dial *622#
Enter your unique access code
Select the ‘Query SKIZA Revenue’ option
Choose the period from which you want your statement, eg year and month of your interest
Choose the song or content
Through online platform
Log in to the Safaricom SKIZA site
Enter your details
Generate your SKIZA payment information
How to Remove Skiza tune
To unsubscribe from Safaricom Skiza tune:
Simply Dial *811#
From the options given Select Manage my Tunes and press send.
Select Skiza Tune
Here you can Choose the Skiza Tunes that you want to remove
Select Delete.
Delete Skiza Tune Via SMS
You can delete a SKIZA Tune by simply sending an SMS to 811 with the word DELETE and the
SKIZA Code of the tune you wish to delete, e.g. send DELETE 5050005 to 811 to delete the said tune.
Frequently Asked Questions (FAQs)
Can I buy Skiza tune with Bonga Points?
You cannot purchase ring back tones using promotional or loyalty accounts such as Bonga Points, however, you can purchase ring back tones using Okoa Jahazi airtime
Will I be refunded when I delete a Skiza tune?
No refund will be given by Safaricom for the deletion of one’s SKIZA Tunes, i.e. tunes deleted before the daily lapse of the tone validity period.
