Kenya Power to Pay Kenyans for Power Blackouts

Kenya Power will now be required to pay customers who have their power supply cut for over three hours within a day, this is according to the Energy Amendment Bill 2015 approved by lawmakers on Thursday.

According to the new rule, the power company must issue an alert of at least 24 hours before power supply is disrupted.

"...a licensee shall be liable to compensate a consumer where due to power outages, poor quality, irregularity of electricity supply or negligence, the consumer incurs financial loss; suffers from physical injuries; or any other case," the bill read in part.

The Bill indicates that Kenya Power must pay compensation that is equal to the loss and damages incurred.

"The amount paid as compensation... shall not be less than the amount the consumer would have paid the licensee, for power consumed for the period during which there was a power outage,"

However, the proposed law will not cover customers if the power outage is as a result of rains, floods and other natural causes.

Read Also: KPLC May Soon Start Paying You For Power Blackouts