Britam Life Insurance Company won the Best Life Insurance Company of the Year Award at the 2023 Association of Kenya Insurers (AKI) annual awards for the 17th year in a row.
At the event, Britam also won the Agent of the Year award for the second year running. It was also named the Most Improved Company in the Group Life category and the Britam General Insurance Company was the 1st runners-up in the General Company of the Year award category.
Speaking at the event, Britam's Group Managing Director and CEO Tom Gitogo remarked that the company's success was due to its five-year customer-centric strategic plan. He emphasised that Britam was committed to enhancing customer value and experience, expanding its customer base and improving efficiencies for better returns.
"In line with our commitment to safeguarding the dreams and aspirations of our customers, our focus remains on creating value through enhanced customer experiences and innovative solutions tailored to their real needs," he added.