Watu Credit Kenya and Uganda were on Thursday, March 14 awarded a Client Protection Certification by the Microfinanza Rating (MFR) Certification committee, an Italy-based agency.
The company was awarded for its commitment to protect its clients. The two subsidiaries were awarded the Bronze level Customer Protection Certification making it the first financial institution in Kenya and the third in Africa to achieve this accolade.
Andrii Volokha General Manager for East Africa at Watu noted that the award was a vote of confidence for the company's customers and investors.
"This recognition highlights our commitment to our customer's welfare and reinforces our reputation as a trusted asset financing provider. I want to reassure our investors that we have aligned our systems and practices to adhere to the globally accepted client protection standards," he added.