Kenyans can now file their 'Nil returns' through eCitizen, the Kenya Revenue Authority (KRA) has revealed.
This marks a major shift by the authority as it seeks to simplify tax compliance among Kenyans, with the June 30 deadline fast approaching. The taxman is exploring more ways to offer taxpayers a simpler and more accessible way to meet their tax obligations.
“You can now file NIL returns on eCitizen; filing taxes has never been this easy. Use this and escape the commotion,” the statement read in part.
KRA has, however, clarified that as of now, only the Nil returns can be filed through the eCitizen.
Previously, all taxes, including the Nil returns, were exclusively filed through iTax; however, KRA has now integrated tax services into eCitizen, a platform widely used for government services.
KRA seeks to reduce system downtimes, which Kenyans usually experience, especially in the rush hours during the last days of tax filing. It is also aimed at making filing more user-friendly.
How to file Nil returns on eCitizen;
- Kenyans have been encouraged to visit the eCitizen portal, log in with their normal eCitizen credentials, and then go to eCitizen KRA.
- After logging in, select KRA services and navigate to the tax filing section. In the section, choose Nil returns if you had no taxable income. Confirm details, including KRA pin and personal details, are correct.
- After confirmation, click submit, and you will receive a confirmation message.
The taxman has assured Kenyans that the system is secure and that all tax records will be automatically updated upon submission.
The shift to eCitizen is part of KRA's broader strategy to modernise tax collection and increase compliance.
The authority noted that many Kenyans fail to file returns due to the complex processes on iTax, and eCitizen aims to simplify this.
This is also a move to centralise digital services in government, as it seeks to make eCitizen the go-to platform for accessing various, if not all, government functions under one umbrella.
Kenyans have until June 30 to file their taxes; failure to which could result in penalties. KRA has encouraged Kenyans to take advantage of the simplified process and ensure compliance before the deadline.
