Judiciary Blames Days-Long eFiling System Outage on Network Interference

Judiciary
An undated photo of the entrance of the Judiciary building in Nairobi.
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Judiciary

The Judiciary has addressed concerns about the downtime of its eFiling system, which has caused worry among Kenyans and lawyers alike.

For much of last week, the Judiciary was criticised on social media for the downtime of the eFiling system, which is a vital part of the digital infrastructure supporting court operations.

Amid concerns that the Judiciary's servers had been compromised, the institution acknowledged the intermittent outages that had been taking place since July 10 2025.

According to the Judiciary, these disruptions, which have affected access to its public-facing digital platforms, including the eFiling system and the Cause List portal, were due to external interference that temporarily compromised network services.

Judiciary eFiling System
An image of a banner highlighting the Judiciary e-Filing system.
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Judiciary

“Like many digital platforms globally, our systems are occasionally susceptible to technical disruptions,” the Judiciary noted.

To quell concerns, the Judiciary emphasised that while such occurrences were not uncommon, technicians were on deck to sort them promptly. 

The institution added that partial restoration had been achieved on Sunday, July 13, but additional setbacks were experienced less than 24 hours later.

Amid the disruptions, the Judiciary has since provided alternative channels through which judicial operations can take place uninterrupted. 

As part of efforts to keep the judicial processes ongoing, the judiciary urged litigants filing Certificates of Urgency or time-bound pleadings to physically submit their documents to the respective court stations while also sending copies via email to registrarautomation@court.go.ke. 

For the Cause List portal, which is the platform allowing the public to view daily cause lists for all courts across the country, the Judiciary revealed that the platform was sorted and was back in full operation. 

"Efiling System continues to experience intermittent outages. Our technical team is actively addressing the issue and working to restore full functionality," the Judiciary's statement added. 

The judiciary was the latest institution to come under scrutiny over online downtimes of their portal, coming just days after the Independent Electoral and Boundaries Commission (IEBC) issued their own clarification on allegations of shutting down the voter verification portal. 

IEBC clarified that the body was undertaking a scheduled system maintenance on its voter verification portal as part of an ongoing migration to new infrastructure aimed at enhancing service delivery through system performance and security.

A photo of the Judiciary offices located in Nairobi.
A photo of the Judiciary offices located in Nairobi.
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Kenya Judiciary