The Kenya Railways Corporation has issued a statement after a Nairobi-bound train stalled near Kaloleni estate.
In the early morning of Wednesday, September 29, passengers en route to Nairobi were forced to wait for more than 30 minutes as the crew resolved the issue.
In a statement seen by Kenyans.co.ke, the agency noted that a mechanical problem was the primary reason behind the stalling of the train for more than 30 minutes.
“The stalling was due to a mechanical problem which was promptly addressed by our crew,” read the statement in part.
Passengers took to social media to complain about how the crew handled the matter and especially the time it took to resolve it.
“Why are you keeping us in Kaloleni for more than 30 minutes? Don't you think you're wasting our time? Bringing another engine from railways to Kaloleni will take years?” one commutter complained.
The trains have seen increased activities as it is essential to the Nairobi Eastlands residents, who depend daily to work and return home.
Kenya Railways also apologised for the inconvenience caused by the stalling on the train bound to the city.
Beginning of 2021, the corporation has seen several of its trains develop mechanical problems, but the most severe was a train bound to Nairobi from Nanyuki catching fire.
Smoke emanated from the train engine as firefighters battled with the fire to avoid a catastrophe on the area residents of Kabuti village, Kiharu.
Kenya Railways later explained that the cargo train had an electrical fault in its engine, causing the locomotive to catch fire.
