5 Common Smartphone Problems & How to Fix Them

A graphical representation of phone overheating.
A graphical representation of phone overheating.
Photo

If you have an android smartphone, you can spend a fortune repairing your phone frequently at a technician's shop. 

This is because a smartphone develops operational difficulties over time and, if not fixed, can permanently shut down the phone.

Kenyans.co.ke compiled a list of 5 common smartphone problems and how you can fix them without requiring a technician trip.

Overheating

A smartphone placed on a bench.
A smartphone placed on a bench.
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Overheating is a common problem for many android users and, if not fixed, can destroy the phone battery.

Ayush Jalan, a senior writer for Android Journal, explains various reasons your phone could be overheating.

“Your phone can overheat because of hot weather, faulty manufacturing, internal damage, or using chargers and cables that are not approved by the phone manufacturer,” he explains.

Xfinity Mobile Hub adds other reasons why your phone is overheating.

“Your battery will overheat from long hours of streaming, running too many apps at the same time, trying to use your phone with a bad signal, leaving it in direct sunlight, or malware,” the electronic company advises.

Avoid using your phone while charging or in hot weather to prevent overheating.

Also, make sure you use approved accessories and do not play graphic-intensive virtual games that your android system cannot handle.

If the phone has a bug or malware, updating it to the latest software will most likely fix it. If the system update does not fix the bug, that is when you can take it to a technician.

Connectivity Issues

An image of an individual holding a phone.
An image of an individual holding a phone.
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Interesting Engineering

When you use a budget android phone, you will inevitably encounter connectivity issues.

Connectivity issues range from not being able to make calls, send SMS messages or browse on the internet. In cases where you cannot send an SMS or make a call, Jalan advises that you turn on the Airplane mode for a minute and then turn it off.

The method is also endorsed by Xfinity Mobile Hub, who advise that should the hack not work, go to your phone Settings, select Connections, and click on the Sim Card Manager.

At the Sim Card Manager, momentarily switch off your SIM card for a minute and then enable it back. If your phone is not connecting to the internet while using Wi-Fi, forget the network and connect again.

Quick battery draining

Many android users complain that their batteries during fast minutes after attaining full charge.

Todd Haselton, Deputy Tech Editor at CNBC, explains why your phone battery can drain quickly.

“Your battery can drain quickly because you have your screen brightness turned up or if you are out of range of Wi-Fi or cellular data,” he explains.

Jalan adds that power-hungry features such as location and Bluetooth can drain the battery quickly.

“Playing graphics-intensive virtual games can also drain your battery as well as having buggy software,” he adds further.

Haselton advises users to check their Battery Health app to see which apps are draining the battery. If you are not using the apps, disable them to optimize the battery.

“You can also be turning off features like Bluetooth and Location when not using them as well as avoiding playing graphic intensive games that your android system cannot handle,” Jalan quips in.

File image of Kenyans using smartphones
File image of Kenyans using smartphones
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Flickering Screen

A flickering or unresponsive screen is a common problem for mobile users. Make Use Of (MUO), a journal for electronics, reveals a quick flickering and unresponsive screen.

“Simple rebooting will fix almost all display-related problems such as screen unresponsiveness or flickering without erasing any data,” MUO enlightens.

To do a simple reboot, press and hold the power button until the phone restarts. Should that not work, press and hold the volume down key and power key for 15 seconds.

A user browsing through a smartphone for news.
A user browsing through a smartphone for news.
Simon Kiragu
Kenyans.co.ke

App Crashing

App crashing is when an app unexpectedly stops functioning properly or exits. Mario Zderic, the cofounder of CODEC, a Mobile app development partner for leading software companies, explains why an app crashes in smartphones.

“An app can crash because of inadequate app testing, poor memory management, or even device incompatibility,” he explains.

To fix app crashing problems, download apps approved by your phone manufacturer or Google Play Store. In insufficient memory, free up space and restart the app again.

A smartphone graphic showing different apps contained on a handset.
A smartphone graphic showing different apps contained on a handset.
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