Dining in the Dark: Inside Nairobi Hotel Served by Blind Waiters

A photo collage of meals served and customers in a conga line heading to Gizani, located in Gigiri, Nairobi.
A photo collage of meals served and customers in a conga line heading for the Dining in the Dark experience.
Photo
CNN, Gizani

Nairobi continues to establish itself among the top-tier destinations in offering unparalleled experiences in the tourism sector.

An event seeks to take the experience a notch higher by offering customers the opportunity to immerse themselves in the mystique of dining in complete darkness.

The innovative concept also gives Kenyans an opportunity to ignite their imagination and tease their sensory experience. What's more intriguing is that the customers are served by blind waiters and waitresses.

According to TripAdvisor, the hotel has a rating of 4.5 with food, service and value among the key avenues of praise by those who have graced the restaurant.

Nairobi County First Lady Beatrice Sakaja (right) at the Norfolk hotel on May 24, 2023.
Nairobi County First Lady Beatrice Sakaja (right) at the Norfolk hotel on May 24, 2023.
Photo
Kenya Society for the Blind

When one arrives, they have to be led by a blind waiter in a conga line into the dining room. They are led to their reserved table and proceed to make their order.

The brains behind the Dining in the Dark experience are the Kenya Society for the Blind (KSB) - a charitable organisation established in 1956 to promote the welfare, education, training and employment of the blind. 

In a bid to raise public awareness and highlight the challenges associated with blindness and the risk of not allocating enough resources to support the prevention of avoidable blindness, the society organises the event to give people a taste of the experience of the blind. 

Guests are served a full-course meal in total darkness and the cost of the dinner is Ksh20,000 per person. All proceeds, however, go towards the rehabilitation of visually impaired persons

Further, the society organises the experience at various locations depending on a particular event. 

Politicians' Reviews

The latest event organised by the society involved various politicians including East African Legislative Assembly (Assembly) MP David Sankok who heaped praise on the hotel following his memorable experience at the facility, alongside First Ladies Beatrice Sakaja (Nairobi) and Anita Mutula (Makueni).

"Because I was seated in the dark dinner with First Ladies Beatrice and Anita, I can confirm the dinner was sweeter as I didn't know what I was eating. But eventually, it was good."

"By having dinner in the dark, your other senses start working better and more efficiently. That is why I was really talking too much because I had to compensate," he stated amidst laughter from the crowd. 

East African Legislative Assembly (Assembly) MP David Sankok at the Norfolk Hotel on May 24, 2023.
East African Legislative Assembly (Assembly) MP David Sankok at the Norfolk Hotel on May 24, 2023.
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Gizani