The National Transport and Safety Authority (NTSA) on Thursday directed motor vehicle owners to collect their processed logbooks and digital number plates.
In a statement, the Authority revealed that thousands of number plates and logbooks remained uncollected across various NTSA offices in the country.
While making the announcement, NTSA noted that most of the processed documents belonged to applicants from motor vehicle companies, dealers, and financial institutions.
“The Authority directs motor vehicle owners, companies, dealers and financial institutions to collect reflective number plates and logbooks,” read part of the statement by NTSA.
Kenyans seeking to collect their documents were, therefore, directed to visit the respective centres identified during the application process.
Collection requirements
Those seeking to collect number plates were urged to carry their old number plates and identification documents.
Meanwhile, those seeking to access their logbook were asked to present their previous logbook and identification documents.
The announcement came amidst uproar over delays in the processing of the critical documents. In August this year, the Authority was forced to clarify the delays in processing the documents.
In a press statement, NTSA refuted claims that the delays were a result of a shortage in the number plates across the country.
During the announcement, the Authority revealed that the uncollected plates stood at 102,000.
Meanwhile, in its latest statement, the Authority revealed that it had reduced the number of days taken to process number plates and log books.
According to NTSA, number plate applicants would now receive their documents within seven working days while those seeking log books would receive them within three working days.
