KEBS Warns Against Fake Inspectors Extorting Businesses

Customers queueing at a supermarket in Kenya
Customers queueing at a supermarket in Kenya
File

The Kenya Bureau of Standards (KEBS) has distanced itself from allegations of working alongside a private company to extort businesses across the country.

In a notice dated Tuesday, July 1, the agency accused a private rights enforcement firm of reportedly engaging in unlawful activities under the pretext of implementing the Consumer Protection Act. 

According to KEBS, it had received numerous complaints from the business community across the country, revealing an organised and widespread pattern of fraudulent conduct.

KEBS, in its notice, revealed that on June 16 this year, individuals masquerading as its officers carried out illegal inspections and raids on retail shops in Longisa, Merigi, and Kembu business centres in Bomet County.

KEBS
A picture of KEBS MD Esther Ngari addressing the SRC Conference on wage bill reduction.
Photo
KEBS

The fake officers even raided entertainment joints, extorting bribes of up to KSh20,000 per entity. A similar pattern was reported in Kakamega, Kisumu, Meru, Machakos and Mombasa, pointing to a well-coordinated and systematic criminal activity.

"KEBS clarifies that the Multi-Works and Rights Enforcements company, which is a private firm, is not affiliated with KEBS," the bureau of standards clarified.

"KEBS is further aware that this company purported to operate as a Consumer protection organisation by dint of a gazette notice which has since been cancelled," it added.

In its clarification, the Bureau of Standards noted that when its personnel conduct official duties such as market surveillance, they strictly adhere to laid-down protocols.

To ensure full adherence to the law, KEBS officials must produce their Certificate of Appointment as Inspectors under the Standards Act, Chapter 496 of the Laws of Kenya, and their KEBS Staff Identification Card.

Additionally, during inspections, sample collection forms are issued when products are taken for analysis, and seizure notification forms are provided in cases of non-compliance.

To address the widespread fraud, KEBS noted that it was working closely with the Director of Public Prosecution (DPP) and the National Police Service to bring those culpable to book.

"KEBS urges all business operators and members of the public to remain vigilant. If approached by individuals claiming to be KEBS officers, demand identification and verify their authenticity," KEBS stated.

A photo of a Kenyan shopping at a local supermarket in Nairobi on March 27, 2019
A photo of a Kenyan shopping at a local supermarket in Nairobi on March 27, 2019
Photo
Duka Kenya
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