Safaricom has announced that M-Pesa services will be temporarily unavailable for five hours on Monday, June 29, due to planned maintenance.
This becomes the third maintenance that the telco is announcing as it strives to improve services to its customers.
"Our M-Pesa services shall be undergoing planned maintenance tonight Sunday 28th June 2022, between 12 a.m. and 5 a.m.
"During the maintenance, all M-Pesa Services including airtime purchase shall be temporarily unavailable," reads a statement from Safaricom in part.
Safaricom noted that the midnight to 5 a.m. timing on Monday was chosen to cause the least inconvenience to customers.
Earlier on Wednesday, June 28, had announced another scheduled maintenance for the mobile-money platform that was slated for the following day.
The first scheduled maintenance in June 2020, was announced on Wednesday, June 17, scheduled for Thursday from midnight to 5 a.m.
Safaricom M-Pesa customers can continue enjoying free transactions under Ksh 1,000 as the Central Bank of Kenya on Wednesday, June 24 announced the extension of a set of measures that were announced in March 2020.
The company recently announced the Bonga for Good initiative saw customers redeem over one billion Bonga Points in the last two months.
The initiative benefited over 600,000 Kenyans who donated or redeemed Bonga Points as Safaricom sought to cushion its customers during the Covid-19 pandemic.
Despite the initiative coming to an end on Thursday, June 4, good news to customers is that they can continue redeeming their Bonga points for goods and services.
