The Kenya Railways Corporation, popularly known as Kenya Railways, has issued new directives to passengers travelling using the Standard Gauge Railway (SGR).
In a statement dated Monday, December 27, Kenya Railways changed the regulations on the kind of luggage that passengers travelling on the Madaraka express will be allowed to bring on board.
Kenya Railways limited the weight of luggage carried by passengers to 30 kilograms.
In addition, the suitcases or bags used by individuals travelling should not exceed 160 centimetres in length or 200 centimetres in height.
All luggage exceeding 60 centimetres in width will also not to be allowed on board.
In line with the increased passenger traffic during the festive season, passengers have been advised to arrive at their respective termini at least one hour before the expected departure time.
"Customers are encouraged to arrive at the station at least one hour before departure time in order to enjoy a smooth check-in and boarding experience," the statement read in part.
In an earlier statement by Kenya Railways, passengers were cautioned of a possible influx in traffic and were consequently advised to book their travel in advance to owing to the increased demands on the train plying the Nairobi - Mombasa route.
A train service from Nairobi to Kisumu was also launched on December 17. The cost of tickets on the metre gauge train would go at Ksh600 and Ksh2,000 for VIP.
Also in operation is the Nairobi - Nanyuki train. On December 24, the train was fully booked, necessitating for the excess passengers to be ferried on the Nairobi Commuter Rail (NCR) service buses.
In a statement issued by the corporation on December 25, Kenya Railways stated that it opted to use buses to transport many passengers who were left stranded after arriving at the station.
