The Energy and Petroleum Regulatory Authority (EPRA) has introduced an SMS service that will assist motorists to verify fuel prices and even whether petrol station attendants are registered employees.
EPRA's move to create USSD *363# and SMS services was attributed to increased cases of filling stations selling adultered fuel and some illegally hiking prices.
Services that can be confirmed via SMS include pump prices, employee details, reporting accidents and complaints, checking the details of a license, and truck verification.
The short SMS code can also be used by students who are pursuing courses related to EPRA or those seeking to know the status of their exams.
How to Check Fuel Prices
One can confirm fuel price by typing the word price (space) town and sending the message to 40850. An example of the SMS is - Price Nairobi.
How to Verify Employee's Details
Type the word employee followed by the National ID number then send the message to 40850. For example, Employee 12345678.
How To Report an accident
Type the word accident then send the message to 40850. EPRA officers will respond to the report within 24 hours on weekdays.
How To File a complaint
Type the word complaint and then send the message to 40850. EPRA is prompted to respond within 24 hours.
How To check the details of a license
Type the word license then the license number and send the message to 40850, for instance - Licence 1234.
Checking Exams Details for Students
Students can check their exam details by sending by exam details followed by the reference number obtained after submitting their license application to 40850.
EPRA is tasked with the generation, importation, exportation, transmission, distribution, supply, and use of electrical energy with the exception of licensing of nuclear facilities.
It also mandated to Import, refining, export, transport, storing, and selling of petroleum and petroleum products with the exception of crude oil.
The authority further collects, maintains, and manages upstream petroleum data.