Equity Customers to 'Stop' Using Banking Halls

Equity Bank is now considering stopping some services provided at its branches following an impressive performance by Equitel mobile banking platform.

The bank's Chief Executive, James Mwangi, indicated the move while announcing the group's 2015 profits.

Mwangi said that the bank was starting to retire the old brick and mortar of banking as more customers were performing their transactions on the mobile platform.

"Our branches will then be open for SMEs and large corporates who were previously discouraged by the long queues," he added.

The lender declared an after tax profit of Sh17.3 Billion despite high operating cost and a loss of Sh5.7 billion in forex earnings occasioned by the greatly devalued currency of South Sudan.  

A slight increase in profits was however noted since the financial institution recorded a gain of  Sh17.2 Billion last year.

The Kenya Commercial Bank also faced a similar challenge as Equity in forex earnings, but reported a net profit of Sh19.6 Billion, up from Sh16.85 Billion in 2014.