With the government rolling out a programme to facilitate the issuance of uncollected number plates, various reports have suggested that a deadline was set for the replacement of the old-generation plates.
According to reports circulating online, motorists were given until April 1 to process the replacements. However, these reports remained unconfirmed following the expose.
In search of the facts, Kenyans.co.ke reached out to the NTSA's principal officer in the communication office, Anthony Nyongesa, who stated that he could neither confirm nor deny if a deadline would be imposed.
Should there be a deadline, official communication will be made through the official channels of the authority.
Meanwhile, he called on motorists to continue making their applications which are to be processed within seven days.
"It only takes seven working days to get your number plate after a successful application on the eCitizen platform," he stated.
The deadline reports surfaced a day after the authority announced its decision to open its offices nationwide on Saturday, March 2, to expedite the issuance of uncollected plates, logbooks, and smart Driving Licences (DLs).
According to the NTSA, many motorists were yet to collect the crucial documents despite the processing having been concluded.
"We note an increase in service applications and the Authority has produced the outputs within record time. As a result, we currently have thousands of uncollected logbooks, number plates and smart DLs.
"We urge our esteemed clients who have received SMS notifications to visit the NTSA office identified during the application process and collect Number plates, logbooks and smart DLs," read the notice in part.
The new generation number plates were unveiled by former Interior Cabinet Secretary Fred Matiang'i on August 30, 2022.
The new plates boast enhanced features including an imprinted national flag, a hologram, and a watermark, all designed to combat crime.
To process a pair of reflective plates, the cost is Ksh3,050.
