How to Check Driving Licence Application Status on Revamped NTSA Portal

Transport Cabinet Secretary Kipchumba Murkomen inspecting the issuance of digital number plates at NTSA offices in Nairobi on September 22, 2023.
Transport Cabinet Secretary Kipchumba Murkomen inspecting the issuance of digital number plates at NTSA offices in Nairobi on September 22, 2023.
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Kipchumba Murkomen

On December 27, 2023, the National Transport and Safety Authority (NTSA) directed all motorists to validate their eCitizen accounts after it migrated from the TIMs portal. 

In its new portal, NTSA onboarded all the services including the application and renewal of driving licences for all types of vehicles.

Meanwhile, if you already possess a driving license or recently applied for one, it is important to check its status regularly to ensure its validity and compliance with the law.

How to Check Driving Licence Status

A photo of NTSA officials inspecting a vehicle on November 11, 2022.
A photo of NTSA officials inspecting a vehicle on November 11, 2022.
Photo
NTSA

Log into the Visit the eCitizen website at www.ecitizen.go.ke and sign in using your credentials. 

Then proceed to the NTSA service section. 

Locate and click on the option that says “Application History.” 

Key in the required information (Identification number or name) and click on the “Submit” button.

After submitting the required details, the system will display the current status of your driver’s licence. NTSA will indicate whether the license is valid, suspended, or expired.

Archived Driving Licence

There are instances where the driving licence may display as “Archived". This means a license holder has been removed from the NTSA database. 

NTSA usually archives licences that are subject to verification of validity, entitlement, convictions, penalty points, endorsements, and revocations.

Individuals with archived licences should visit the nearest NTSA office and present copies of their national identification cards and driver's licences for assistance. 

The documents can also be submitted online by sending a request through the authority's email address. 

NTSA Officials
Police officers stop a car along the Eastern bypass on February 28, 2022. NTSA began a crackdown on unroadworthy vehicles countrywide.
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NTSA Kenya